
This will bring up the Skype Application Data folder, from here, locate the shared.xml file and delete it, by right clicking on it and selecting Delete.Ĥ. Once you’ve closed Skype, click on Start -> Run, type %appdata%\skype and click on OK. Assuming you have already logged in and have Skype running, the first thing you will want to do is close the program down by right clicking on the Skype Icon in the bottom right hand corner of the screen and selecting Quit.Ģ. If Skype not working for you, then you want to locate and delete this xml file, to do that, simply do the following:ġ. This is the most widely used method of repairing Skype issues, but it is not foolproof, which is why I’ve accompanied it with a number of other repair methods. So keep reading for the step-by-step instructions! If Skype Not Working Delete Shared.xml File Below are approximately four of the most popular and effective methods of rectifying any problem you are experiencing with Skype, in addition to the xml method which I previously mentioned. There are a number of methods that you can use to fix your Skype problem. Although, log in issues are still quite common (coming from someone who has experienced such problems within the past 12 months). However, Microsoft successfully purchased Skype in 2011, and since that time, incidences as the one described above have yet to reoccur. However, the Skype support team were able to identify and fix the problem, but questions were still raised as a result of it, questions which alluded to the effectiveness and reliability of the voice, video and instant messaging service. There was an incident some time back, which led to a system-wide outage of the Skype network service, as a result Skype was inaccessible for a large number of people scattered all over the world. So I will be covering them all in this tutorial. However, there are a host of other methods that you can use to fix this problem. The file that they talk about is called “shared.xml”, users need only close down Skype, locate this file and delete it, and that should get everything up and running again. They stipulated that the problem lies primarily with a specific xml file which you need to delete before you restart the Skype application.
#SKYPE VIDEO CAMERA NOT WORKING HOW TO#
A very annoying issue, that is fortunately very easy to fix.Ī couple years back, Skype’s support team posted step by step instructions on how to rectify this problem on all the most popular operating systems. The inability to sign in, even though the service is reporting that the network is fine, is something that happens quite often. With all that out of the way, problems with Skype not working correctly have become fairly common over the years. Skype not working for you? Then you’ve come to the right place. You can also exchange images, files and host conference calls. Through the utilisation of this application you can send and receive instant messages from friends and family.
#SKYPE VIDEO CAMERA NOT WORKING SOFTWARE#
Again, simply pressing the F8 key to turn on the camera fixes or solves a lot of the cases.Skype is currently the number one software platform for messaging, audio and video calls. Luckily, it is a very easy step to take to resolve the issue. This is a very common reason the camera isn’t working.

Did this fix the camera issue?Ĥ) Press the F8 function key on the IdeaPad Flex 14. Consider backing out any newly installed software and then reboot. It is surprising how often this works so don’t skip doing it.ģ) Did you make any recent software changes? If the camera was working then you added some software or performed an upgrade, this could be the culprit.

Sometimes just a simple restart of the laptop and operating system will solve issues, be they hardware or software problems. Many laptops have a privacy shutter, be sure to double check that it is open.Ģ) Restart the IdeaPad laptop.

The IdeaPad Flex 14 has a sliding “TrueBlock Privacy Shutter”, so you can physically close the webcam whenever it’s not in use.
